At Jae's Mobile Mechanic, we’re committed to delivering expert service with integrity, transparency, and your safety in mind. Please review our policy before scheduling:

Service Location

We proudly serve the North Carolina Triad and Charlotte regions, including Winston-Salem, Greensboro, High Point, Statesville, Salisbury, Charlotte, and all points in between. Our mobile mechanics operate within a 30-mile radius of these cities, covering communities along the I-40, I-77, I-85, and Highway 52 corridors.

If you're located in North Carolina within these areas, we'll come to you! Not sure if we cover your location? Give us a call at 336-739-8420 and we'll let you know.

Please note: We only service locations within North Carolina.

                           Labor-Only Service

    Same-day emergency calls are subject to a 100$ fee.

• All sales are final.
• All service fees are required before work begins.
• We are a labor-only service and do not generally provide parts unless requested to do so by client.
• There is a $45 fee to acquire any parts not supplied directly by the client.
• Customers are responsible for supplying all parts and any required new mounting hardware and gaskets.
• We do not install used bolts, worn hardware, or re-use gaskets, as this goes against manufacturer guidelines and may lead to leaks, damage, or voided warranties.
• If your parts are incorrect, incomplete, or missing new hardware:
  • The job will be paused immediately.
  • You will be charged a $175 rescheduling fee when you're ready to continue the service with correct parts.
  • Contact our office to reschedule once your new parts are ready.

Refunds & Rescheduling

• All sales are final. We do not offer refunds once service is started.
• Deposits may be forfeited if:
  • You cancel without notice
  • You dispute or reverse payment without prior communication
• Cancellations and no-shows may be subject to liquidated damages as outlined at the time of booking.

•   All deposits Are only valid for two weeks.

Deposits are forfeited if you have not delivered your vehicle for repair Within the time you agree on with the technician at the time of the deposit being payed

No call no-show will result in you forfeiting your deposit we

 understand that personal issues happen. Jae’s will attempt to communicate with you an reschedule your appappointment. 

 will do this by text or phone call .

  If you failed to make this appointment, you are subject to full forfeit of deposit

If you are still requiring repair from Jae’s Mobile Auto you will be required to pay an additional deposit plus the remain of the fee for the repair

Our Commitment to Quality

At Jae's Mobile Mechanic, we bring over 20 years of experience in mobile auto repair, specializing in both domestic and foreign vehicles. We use professional diagnostic tools to identify issues accurately, and we always aim to exceed expectations.

Whether it’s engine work, transmission service, electrical diagnostics, or brake repair, we stand behind our labor and work hard to deliver honest, reliable service at your location.